Last Updated: 22/12/2025
Welcome to TechStairHub.com. We value transparency and customer satisfaction. This Refund and Returns Policy outlines the terms under which refunds or cancellations may be requested for services purchased on our platform.
1. Nature of Our Services
TechStairHub.com is a technology listing and information platform. We primarily offer:
- Paid listings for technology products, tools, services, or businesses
- Promotional features (featured listings, sponsored posts, advertisements)
- Digital services related to visibility and online exposure
As our services are digital and non-tangible, traditional product returns do not apply.
2. Refund Eligibility
Refunds may be considered only under the following conditions:
- Duplicate payment made by mistake
- Technical error resulting in service not being activated
- Incorrect charge due to system malfunction
All refund requests must be submitted within 7 days of the payment date.
3. Non-Refundable Cases
Refunds will not be provided in the following situations:
- Change of mind after purchase
- Dissatisfaction due to expectations not met
- Listing removed due to violation of our Terms & Conditions
- Services already delivered or activated
- Promotional or featured listing fees once published
4. Cancellation Policy
- Users may request cancellation before service activation
- Once a listing or promotion goes live, cancellation is not possible
- TechStairHub.com reserves the right to cancel any listing that violates policies, without refund
5. Refund Process
If your refund request is approved:
- Refunds will be processed within 7–10 business days
- Amount will be credited to the original payment method
- Transaction or gateway fees (if any) are non-refundable
6. How to Request a Refund
To request a refund, please contact us with the following details:
- Registered email address
- Payment receipt or transaction ID
- Reason for refund request
📧 Email: support@techstairhub.com
🌐 Website: https://techstairhub.com
7. Policy Updates
TechStairHub.com reserves the right to update or modify this Refund and Returns Policy at any time. Changes will be effective immediately upon posting on this page.
8. Contact Us
If you have any questions about this policy, feel free to reach out to us:
TechStairHub.com Support Team
📧 support@techstairhub.com